Privacy Policy
Last updated: 17th June 2024
At MedInsight, we are committed to protecting your privacy and health information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our health application and services.
Information We Collect
Personal and Health Information
When you register for an account or use our health application, we may collect personal and health-related information, including but not limited to your name, email address, date of birth, medical history, health records, medication information, appointment data, and other health-related data you choose to provide.
Non-Personal Information
We may also collect non-personal information about your use of the application, such as IP addresses, device information, browser types, and other technical data to improve our services.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and store information about your interactions with our website. You can manage your cookie preferences through your browser settings.
How We Use Your Information
Provide and Improve Health Services
- Provide, operate, and maintain our health application and services.
- Manage your health records and medical information.
- Facilitate communication with healthcare providers.
- Improve and personalize your healthcare experience.
- Process transactions and manage your account.
Communication
- Send you health-related updates, appointment reminders, and important notifications.
- Facilitate communication between you and your healthcare providers.
- Respond to your inquiries and provide customer support.
- Send you updates about our health services (you may opt-out of promotional communications).
Healthcare Provider Access
- Authorized healthcare providers you designate.
- Medical facilities and clinics you are associated with.
- Other healthcare professionals involved in your care.
How We Share Your Information
Service Providers
We may share your information with third-party service providers who assist us in operating our services, such as payment processors, email services, and hosting providers.
Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities.
Business Transfers
In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
Data Security and HIPAA Compliance
We implement industry-standard technical and organizational measures to protect your personal and health information against unauthorized access, loss, or alteration. We are committed to maintaining compliance with applicable health information privacy regulations, including HIPAA (Health Insurance Portability and Accountability Act) where applicable. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, comply with our legal obligations, resolve disputes, and enforce our agreements.
Your Rights and Choices
Access and Update
You have the right to access and update your personal information. You can do this by logging into your account and updating your profile settings.
Opt-Out
You can opt out of receiving promotional emails from us by following the unsubscribe instructions in those emails. You may also contact us directly to opt out.
Data Deletion
You have the right to request the deletion of your personal information. Please contact us at support@medinsight.com to make this request.
Children's Privacy
Our health application is not directed to individuals under the age of 18. We do not knowingly collect personal or health information from children under 18. If we become aware that we have collected personal or health information from a child under 18, we will take steps to delete such information in accordance with applicable laws.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We will ensure that appropriate safeguards are in place to protect your personal information when it is transferred across borders.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and updating the "Last updated" date at the top of this page.
Health Information Rights
You have specific rights regarding your health information, including the right to access, amend, and request restrictions on the use and disclosure of your health information. You may also request an accounting of disclosures of your health information. To exercise these rights, please contact us at support@medinsight.io.
Contact Us
If you have any questions or concerns about this Privacy Policy or your health information, please contact us at support@medinsight.io.
By using MedInsight, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.